What’s your elephant in the room? Every group — whether it’s a family or a team in the workplace — has one: an uncomfortable, complicated or charged conversation that hasn’t happened but needs to. Conflict resolution expert Adar Cohen shares 3 steps to take to ensure that your discussion will be productive, often in ways you can’t predict.
Want to persuade a friend or family member to open up to your perspective on a hot-button issue? Former debate coach Julia Dhar tells you how.
We can all play a role in helping defuse even the most bitter conflicts. Veteran negotiator William Ury shares his hard-won insights.
