When TED posted the talk by Monica Lewinsky, the haters came out in force. TED’s social media editor, Nadia Goodman, describes what happened — and how she and her team countered the vitriol, one comment at a time.
As Facebook’s director of product design, Margaret Gould Stewart has to keep a billion customers happy. See the design books and articles that guide her.
Ready to go beyond this week’s headlines? 5 primary sources worth reading next — about Facebook, research ethics, and data policy changes.