Most of us want to believe we would have flagged Hitler and Madoff right away had we met them in person. But would we have? In a thought-provoking new book, writer Malcolm Gladwell argues that our inborn tendencies and biases skew our judgement and prevent us from spotting the evil among us.

Even though some people and groups in society are setting us against each other, we can stand up to them by listening and by treating each other with respect and love, says social scientist Arthur Brooks.

Casual conversations can sometimes lead us to moments of real connection. News director and radio host Kyle Kellams explains how.

It’s only human to avoid discussing death. But when we do, we run the risk of not knowing how our loved ones want to live — and die. Advocate and journalist Ellen Goodman tells us how to kick off this critical conversation.

A quick guide to get beyond “Fine” and “Whatever,” from child psychologist Shelja Sen.

Kio Stark loves to talk to strangers — but she knows every exchange started is one that must be ended. Here, she shares how to gracefully step away.

Not every conversation with a climate denier has to lead to raised voices and hurt feelings. Here’s how to do it constructively.